Privacy Policy
Effective July 20, 2026
Our Family Heirloom is a product of MQL Solutions LLC, an Illinois limited liability company doing business as Our Family Heirloom. This page says plainly what we collect, why, and what we will never do with it. Questions: support@ourfamilyheirloom.com.
What We Collect
- Your email address, to deliver your purchase and edit links.
- The family details you type into the book questions: names, relations, and any optional family line you choose to share. We keep these so you can edit your book later.
- Order records: an order id and a Stripe session reference. Your card number goes to Stripe, our payment processor, and never touches our servers.
What We Never Store
Your two gate keys. They are used in memory to encrypt your book and are gone the moment it is made. We cannot read them, recover them, or hand them to anyone, because they do not exist anywhere on our side.
About Children’s Names
The names of children in a book are provided by the purchasing adult, their parent or grandparent, to personalize a family keepsake. This site is for adults; we do not knowingly collect information from children themselves, and children’s names appear only inside the family’s own encrypted book.
How We Use It
To create, host, deliver, and edit your book, and to answer you when you write to us. That is the whole list. We do not sell or rent your information, we do not run advertising, and this site currently uses no third-party analytics or tracking cookies.
On Your Device
Book pages use your browser’s local storage to remember reading progress, the psalm you are on, and, after a successful unlock, the unlocked state of the gate. This stays on your device and is not transmitted to us.
Where It Lives
We run on carefully chosen processors: Vercel hosts the site and stores generated books in private storage served only through this site’s own pages; Supabase stores order records; Stripe handles payment; Resend delivers email. Each receives only what its job requires. Hosted books live at unguessable addresses, are excluded from search engines, and hold their text encrypted behind your family’s keys.
How Long, and How to Be Forgotten
We keep your order record and family details so your edit link keeps working for the life of the service. If you want your data deleted, email support@ourfamilyheirloom.com from your purchase address and we will delete your order record, your intake details, and your hosted book. Your downloaded file is yours and unaffected. We answer deletion requests within thirty days.
Security, Honestly
We use reasonable technical measures: encrypted connections, private storage, an encrypted book format, and unguessable links. No one can promise absolute security, and we will not pretend to. If a breach ever affects your data, we will tell you promptly and plainly.
Changes
If this policy changes, the effective date above changes with it, and material changes will be noted on this page.